Phyllis A. Willoughby
M: 757-434-5812 mobile

Phyllis A. Willoughby

Associate Broker

Thank you for visiting my site. I am privileged to have worked with many families both in my local market area and from around the world.  I am educated in real estate, specializing in diverse cultures and countries.  My experience has helped me satisfy the needs and goals of clients and customers around the world. 


 I will provide a one-of-a-kind quality of personal service that you'll want to recommend to all your friends and associates.


  • CIPS - Certified International Property Specialist (I was the first graduate in Hampton Roads to receive the CIPS designation, and the first African American Woman Nationally to receive it.)
  • CRB - Certified Residential Broker
  • CRS - Certified Residential Specialist
  • GRI - Graduate Realtor Institute
  • Associate Broker-EXIT Realty Central 
  • Approved REO Specialist

What do the Designations mean?

Background information

I first became a licensed Realtor in 1986 after attending Old Dominion University. I became a licensed Real Estate Broker in 1990. During my career I have sold and marketed hundreds of properties.

Because of my personal sales success and my communication skills, I am frequently requested to teach other Realtors how to effectively sell and market real estate Nationally and Internationally.       I am privileged to have addressed many Universities, High Schools and Non-profit Organizations regarding the buying and selling process.

Real estate is a personal service business. Don’t hire a company. Hire a person.  Expect knowledge and skill from the Realtor that you hire in the area of financing, contracts, negotiating and marketing. Select a Realtor with a track record of producing results. The right agent makes all the difference.

I specialize in International Real Estate, Cultural Diversity, Creative Financing, Property Management, VA and REO properties, Investments  Buyer Brokering, and I am a fierce negotiator.

Buying and selling a home should not be left to chance and it is not something that you let a “friend try”. Trust the buying or selling of your home only to a professional. Accept nothing less than excellence.

 Whether you are looking to buy or sell a home or investment property, I promise results for you and communication along the way. Please let me know how I can assist you.

"Professional, personable and well informed. I bought 2 properties with her and I am very pleased. Ms. Willoughby negotiated an acceptable price and conditions. I definitely recommend her. "

  -rozconyers, Client

"Phyllis Willoughby has represented our family well for the past twenty years on real estate transactions. Her knowledge of the market and each community in Hampton Roads, her professional skills of marketing and financing, and her ability to coordinate with all parties for a smooth closing are exemplary. Phyllis Willoughby demonstrates the highest professional caliber of a Realtor and we highly recommend her for your transactions and encourage investors to do the same"

  -Anonymous, Client

"Phyllis Willoughby you are just Awesome!!!!?????? You have been with us over the years as an agent and friend in the Norfolk area for years!! This is our third closing with you and once again!! You went the extra mile to make sure our closing went smoothly till the end!!! We trusted you with our son in college shopping for his first house and now moving him into the new duplex!!! We appreciate all the work you have done for us and we will always recommend you to our friends and family. You have definitely earned five stars ?? on this deal!!!"

  -Toni and Curt , Client

"Top notch Professional and very knowledgeable of the real estate business. I’ve hired Phyllis Willoughby-Cooke to sale and assist me with purchasing real estate. This agent lives real estate 24/7 and knows her business very well. Being inspired by her, I decided to become an agent. Phyllis was an excellent mentor and trainer. I highly recommend this agent for any of your real estate needs. She will guide you through the process and educate you along the way. Phyllis Willoughby-Cooke ROCKS!!!!!"

  -Shirley D, Client

EXIT Realty Central
870 N. Military Hwy
Norfolk, VA